Frequently Asked Questions

Website costs in South Africa vary based on complexity. A basic business website typically starts from R4,999 to R15,000. E-commerce websites range from R15,000 to R50,000+. Custom web applications can cost R50,000 and above. At Verto Media, we provide transparent quotes based on your specific requirements and budget.

Yes, we can set up and manage hosting for your website. We use reliable hosting providers that ensure fast loading speeds and high uptime. Hosting costs are typically R100-R500 per month depending on your website's requirements and traffic.

We typically require a 50% deposit to begin work, with the remaining 50% due upon completion before launch. For larger projects, we can arrange milestone-based payments. We accept EFT bank transfers and can provide flexible payment arrangements for qualifying clients.

Yes, we offer ongoing website maintenance packages. This includes regular updates, security monitoring, backups, performance optimization, and technical support. Maintenance packages start from R500 per month and give you peace of mind that your website is always running smoothly.

A basic business website typically takes 2-4 weeks to complete. More complex websites with custom features, e-commerce functionality, or extensive content may take 6-12 weeks. The timeline depends on project scope, content readiness, and feedback turnaround times.

To get started, we typically need: your logo and brand colours, content for your pages (or we can help write it), images of your business/products, information about your services, and any specific features you want. Don't worry if you don't have everything ready - we'll guide you through the process.

Your satisfaction is our priority. We include revision rounds in every project. We'll present designs for your feedback and make adjustments until you're happy. We work collaboratively throughout the process to ensure the final result matches your vision.

Getting started is easy! Book a free consultation call where we'll discuss your business, goals, and website requirements. We'll then provide a custom quote and timeline. Once approved, we collect your deposit and begin work. You can book a call through our website or contact us directly at info@vertomedia.co.za or +27 83 238 7169.

Web design focuses on the visual appearance and user experience - layout, colours, typography, and how users interact with your site. Web development is the technical building of the website - writing code, setting up databases, and making everything function. At Verto Media, we handle both design and development.

Absolutely. All websites we build are fully responsive and mobile-friendly. This means your website automatically adjusts to look perfect on smartphones, tablets, laptops, and desktop computers. Mobile-friendly design is also essential for Google rankings.

Yes. We can build your website with a content management system (CMS) that allows you to easily update text, images, and add new pages without any coding knowledge. We also provide training on how to use your website's admin panel.

Template websites use pre-made designs that are customized with your content - they're faster and more affordable but less unique. Custom designs are created from scratch specifically for your brand - they're more unique and tailored but take longer and cost more. We offer both options depending on your needs and budget.

Yes. All our websites are built with SEO (Search Engine Optimization) best practices. We ensure proper meta tags, fast loading speeds, mobile-friendliness, and clean code structure. We also submit your website to Google and set up Google Search Console. For local businesses, we optimize for local search terms like 'web design Mossel Bay'.

SEO (Search Engine Optimization) is the process of improving your website to rank higher on Google search results. Yes, you need it if you want customers to find you online. Basic SEO is included in all our websites. For competitive industries, we offer advanced SEO services to help you outrank competitors.

Yes, we can help set up and optimize your Google Business Profile (formerly Google My Business). This helps your business appear in Google Maps and local search results. A well-optimized profile with photos, reviews, and accurate information significantly improves your local visibility.

Yes, a website is essential for small businesses in 2025. Over 80% of consumers research online before making purchasing decisions. A website gives you 24/7 visibility, builds credibility, helps you rank on Google, and allows customers to find your contact information, services, and location easily.

Yes, we specialize in e-commerce website development. We can build online stores using platforms like Shopify, WooCommerce, or custom solutions. Your store will include product listings, secure payment processing (credit cards, EFT, etc.), inventory management, and shipping integration.

Yes, website redesigns are one of our most popular services. If your current website is outdated, slow, not mobile-friendly, or simply not generating leads, we can give it a complete refresh. We'll preserve your existing content and SEO value while modernizing the design and functionality.

Yes! While we're based in Mossel Bay, we work with clients across the Western Cape (Cape Town, George, Stellenbosch, etc.) and throughout South Africa. We use video calls, email, and screen sharing to collaborate effectively with clients anywhere. Distance is no barrier to great web design.